Entrepreneurship is difficult, and picking a great idea is often the easiest part. ZenDesk founder Mikkel Svane speaks with FounderLY about bootstrapping, picking your partners and democratizing customer service. ZenDesk looks to take customer service - that bastard child of business operations - and make it less painful.
Video Part 1: http://startuplive.com/videos/mikkel-svane-zendesk-1-of-2
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